Pointed Toe Heels Mule

Step into effortless style with these elegant black pointed toe mule heels designed for modern women who love fashion with comfort. Featuring a glossy patent finish, stylish pointed front, and a beautiful bow buckle detail, these slip-on heels instantly elevate your everyday and party outfits. The lightweight kitten heel offers a balanced lift, making them comfortable enough for long hours of wear whether you’re heading to work, a dinner date, shopping, or a special occasion.

These fashionable women’s heels are crafted to give a sleek and sophisticated look while keeping your feet relaxed. The open-back mule style allows easy slip-on convenience, saving time without compromising on style. Pair them with western dresses, jeans, trousers, skirts, or ethnic outfits to create a trendy statement look anywhere you go.

Shipping, Returns & Exchange – Drop Bold

At Drop Bold, we’re committed to delivering footwear that blends style with comfort. Every order is handled with care, but if something doesn’t work out, we’ve made the process simple for you.

Shipping Information

• We ship across India to most serviceable locations.

• Orders are usually processed and dispatched within 1 working day.

• Delivery timelines typically range between 2 to 7 business days, depending on your location and courier service.

• Orders placed over the weekend are dispatched on the next working day (Monday).

• Once shipped, you’ll receive your tracking details via WhatsApp or email.

Cash on Delivery (COD):

• COD is available on selected PIN codes with a small additional charge.

• Please ensure order acceptance, as declined COD orders may affect future order eligibility.

Returns & Exchanges

We offer a 7-day window from the date of delivery for returns or exchanges.

Eligibility Criteria:

• The product must be unused, unworn, and in original condition

• Must include original packaging, box, and tags

Returns will not be accepted if:

• Request is raised after 7 days

• Product shows signs of wear or damage

• Original packaging is missing

How Returns Work

• Submit your return request through our website.

• Requests are reviewed within 48 hours.

• Once approved, our courier partner will arrange a pickup within 2–3 working days.

• Refund or exchange is processed only after the product reaches us and passes a quality inspection.

We recommend packing the product securely in its original packaging to avoid any transit damage.

Order Cancellation

• Orders can be cancelled only before dispatch.

• Once shipped, cancellations are not possible.

• For cancellation requests, please contact our support team via the website.

Refund Details

• Prepaid Orders: Refund will be credited back to the original payment method.

• COD Orders: Refund can be received via bank transfer or UPI, as selected during the return process.

Please Note:
Shipping charges (if any) are non-refundable.

Refund Timeline

• Refunds are typically processed within 5 business days after initiation.

Exchange Policy

• Exchanges are available within 7 days of delivery.

• Applicable only for size or colour changes (same product).

Important Points:

• The product must be in original, unused condition

• Exchange shipment is processed only after the returned item is approved

• Exchanges depend on stock availability and serviceable location

Damaged or Incorrect Items

If you receive a damaged or incorrect product:

• Notify us within 48 hours of delivery

• Share your order details and clear images via email at info@dropbold.in

Once verified:

• Pickup will be arranged

• A replacement or refund will be initiated after inspection

Tampered Deliveries

If your package appears opened or tampered with at the time of delivery:

• Kindly refuse to accept the order

• Inform us immediately so we can take necessary action

Return Rejection Conditions

Returns may not be accepted if:

• The product has been used or damaged after delivery

• Original packaging, tags, or box are missing

• The item is not returned in its original condition

Need Assistance?

For any queries or help, feel free to contact us at:
info@dropbold.in

We’re here to make your Drop Bold experience smooth, stylish, and stress-free.